Workplace Mediation Skills Training
Rossendale Mediation was started as a dispute resolution service but over time it has become clear that offering workplace mediation skills training, conflict resolution, communication and or leadership workshops, empowers companies and individuals to resolve their disputes or better still, stop them from escalating at all.
As a result, Rossendale Mediation offers full or half-day, bespoke, interactive, enjoyable training workshops addressing the individual needs of the company and covering any of the following topics.
Leadership training | Equality and diversity | Managing conflict | Performance management | Appraisal training |Managing sickness and absence |Assertiveness | Presentation skills |Resilience Training | Communication Skills
How You Benefit From Our Healthy Workplace Workshops
Workplace workshops are a way to help managers become the leaders their team wants to follow. Good communication skills are a key factor in promoting a positive working environment. Assertiveness does not come naturally to most people, but it is a skill everyone can learn. It reduces misunderstandings but when conflicts do arise, conflict resolution training enables leaders to better manage disputes before they become ingrained within the team. People are often promoted into managerial positions without specific management or leadership training, leaving a deficit of the soft skills needed to deal with the different personalities in their teams. When this is the case throughout the organisation, it creates a culture where staff become disengaged and un-cohesive as a team.
Leadership communication workshops with managers and /or staff at all levels can equip teams with the soft skills required to work together respectfully and effectively.